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Technical support

Quick help from qualified and experiences experts.

Report an error

In the case you get some trouble with your drive product please get in touch with us.
One of our experts will immediately take care of all aspects concerning your problem and will contact you.

The protection of your private data and herewith of your private sphere is a very important matter to us. We process personal data in accordance with the regulations of the European Data Protection Regulation (DS-GVO) and Federal Data Protection Act (BDSG). For more information please read our data privacy statement.

Quick help from experts

Technical support - contact persons

The experienced JAT application engineers are available to answer any questions you may have regarding hardware and software problems. They also provide help in setting-up your customized mechatronics systems and standard solutions.
The support team assists you - by phone, desktop-to-desktop via TeamViewer and also in person.

Monday - Friday
07:00 - 17:00

Steffen Lindner

Application / Support
+49 3641 63376-910
problemsolver@jat-gmbh.de

Henrik Bräutigam

Application / Support
+49 3641 63376-515
problemsolver@jat-gmbh.de

TeamViewer download

Use the free TeamViewer Software for remote maintenance, remote support and desktop sharing with voice over IP. The tool allows for any end device to be controlled remotely, anywhere in the world.

Download TeamViewer V15

Download TeamViewer V12

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