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Register your repair online / Request for a RMA number

Please register with the form online. When returning a product from non-EU countries you need a RMA number. You will receive a Return Material Authorization (RMA) number and specific return instructions via mail.

In case of more than one serial number, please use a comma to separate each one.
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The protection of your private data and herewith of your private sphere is a very important matter to us. We process personal data in accordance with the regulations of the European Data Protection Regulation (DS-GVO) and Federal Data Protection Act (BDSG). For more information please read our data privacy statement.

Our qualified personnel will help you quickly and reliably

Repair service - contact persons

Monday - Friday
From 8 am to 4 pm

Antje Herold


Immediate processing

An online repair registration in advance, guarantees a quick professional repair by experts.

Comprehensive service

We use optimal spare parts directly from the manufacturer. For the duration of the repair, customers receive a loaner on request.

Highest quality

After each repair, their product is tested for complete safety.