Register your repair online / Request for a RMA number

Please register with the form online. When returning a product from non-EU countries you need a RMA number. You will receive a Return Material Authorization (RMA) number and specific return instructions via mail.

Company

JAT customer?

Customer ID

First name and last name

E-mai contact

Phone no. contact

Customer order no. / reference

The goods will be returned to JAT

RMA number required?

Is it an article that is used in the cleanroom?

Item no.

Quanity

Serial number

In case of more than one serial number, please use a comma to separate each one.

Description of error

Display error code

Your message to JAT repair service

Attach file

The protection of your private data and herewith of your private sphere is a very important matter to us. We process personal data in accordance with the regulations of the European Data Protection Regulation (DS-GVO) and Federal Data Protection Act (BDSG). For more information please read our data privacy statement.

I have read and accepted the data privacy statement.

Our qualified personnel will help you quickly and reliably

Repair service - contact persons

Monday - Friday
From 8 am to 4 pm

Antje Herold

Repair service

+49 3641 63376-192

repair@jat-gmbh.de

YOUR ADVANTAGES

Immediate processing

An online repair registration in advance, guarantees a quick professional repair by experts.

Comprehensive service

We use optimal spare parts directly from the manufacturer. For the duration of the repair, customers receive a loaner on request.

Highest quality

After each repair, their product is tested for complete safety.

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Online repair service